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Tiger Faces by Exclusively Quilters EQ8445-9
333316579 Tiger Faces by Exclusively Quilters EQ8445-9
MAY9005M-J  Royal Gardens by Maywood, Gold Fleur de Lis on Black
333316577 MAY9005M-J Royal Gardens by Maywood, Gold Fleur de Lis on Black


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Home?>?Policy
 

Policy

OUR POLICY
 

You have 30 days to return a product you are not satisfied with.  Call our toll free number 1-888-917-7847 to get a return authorization.  You will be issued a credit for the item on your charge card that is on file for the purchase.  Refunds will not be given for shipping/handling charges.
 
The product must be in original condition and packaging.  All items returned may be subject to a 20% restocking fee depending on why it was returned.  Fabric yardage cut from the bolt will have a 20% restocking fee.
 
Because of copyright laws, books and patterns cannot be returned.  If you feel a need for returning a book for some reason as it was messed up in shipping, please call to discuss this matter.  Patterns are very seldom messed up in shipping so should never have a problem
 
We do not accept returns on cut fabric.  If the fabric has a defect that we may have overlooked, please call our toll free number above to discuss this with us.
 
Sale items may not be returned.
 
Sometimes mistakes happen, if we sent you the wrong product or fabric call our toll free number above as soon as possible and it will be taken care of.  If you ordered the wrong number and want to return it, you have the responsibility of paying the return shipping charges and when we receive the package we will give you credit on your charge card you paid with for the merchandise less the shipping that was on the invoice.  You must do this within 30 days of receipt of your package and you must have a Return Authorization number from us.
Our minimum cut is 1/2 yard.  Please be aware that all orders received under our minimum cut will be increased to 1/2 yard automatically when ordering.
 
You are responsible for the correct address you give us.  To re-ship a package returned to us, you will have to pay shipping charges again.  We will email you if the package is returned to see if you want a credit or to re-send the package and be charged for shipping again.  If a credit is given to your charge card on file, it will be for merchandise only.
 
If your product arrived broken, let us know, it will be replaced.
 
Sales tax will be calculated for Louisiana customers.

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Ginger's Needleworks & Quilting - 1001 E Gloria Switch Rd, Lafayette LA 70507
Established 1985 and Online since 1998
Copyright? 1997 - 2012 - Ginger's Needleworks. All rights reserved.